Platform

Customer KPIs, behaviors, insights, and advanced segmentation

Customer insights and advanced segmentation

Identity & Tracking

Lossless tracking with first-party, CAPI, server-side tracking, and the RX Pixel.

Lossless tracking and attribution

Smart Automations

Automate Merchandising, AI insights, and easily scale high-impact flows.

Automate insight into action

Marketing Intelligence

Attribution models, KPI Hub, and easy reporting to spend smarter.

Optimize media spend & performance

Resources

Merchandising Automation

AI Merchandising for conversion optimization

Integrations

Explore 50+ seamless integrations

Resources

Help Center E-Guides Contact

Integrations

Explore our integrations to connect your favorite tools.

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Commerce Platforms

Advertising

Affiliates & Influencers

Analytics & Tracking

Communication

Customer Service

Email & SMS

Loyalty & Rewards

Subscriptions

Others

Commerce Platforms

Shopify

Click, connect, and import your store's data.

BigCommerce

Click, connect, and import your store's data.

Other Platforms

Connect any E-Commerce platform with a simple scheduled data import.

Advertising

Google Ads

Enrich your marketing reporting, sync custom audiences, and drive optimization with server-side tracking.

Meta Ads

Enrich your marketing reporting, sync custom audiences, and send stronger conversion signals through Meta's Conversions API.

TikTok

Enrich your marketing reporting, sync custom audiences, and feed TikTok with quality event signals to improve ad delivery and attribution.

Sync custom audiences and send enriched conversion events to Pinterest for more accurate ad performance tracking.

Snapchat

Enhance your Snapchat ad efficiency by delivering high-quality conversion signals via the Conversions API.

Adform

Boost your Adform campaign performance by sending accurate, real-time conversion data via the Conversions API.

Bing

Unlock better attribution and improve campaign performance with cross-platform conversion events.

Criteo

Boost your ad efficiency by sending reliable cross-channel conversion signals.

Improve LinkedIn targeting and performance with enhanced attribution and event tracking.

Nextdoor

Optimize hyperlocal campaigns with better attribution and event-level data.

Quora

Optimize Quora ad performance with cross-channel conversion signals.

Rakuten

Enhance your attribution setup by feeding Rakuten cross-platform event data.

Enable better return on investment of Reddit ads by sending reliable cross-channel conversion signals.

Xandr

Improve media buying efficiency by sending conversion data for better optimization.

Affiliates & Influencers

Admitad

Strengthen affiliate tracking with better attribution and visibility into cross-platform customer events.

Awin

Improve affiliate performance with enhanced attribution and cross-channel event data for a clearer customer journey.

Enhance affiliate tracking and attribution with cross-platform conversion data.

Impact

Achieve complete attribution and cross-platform visibility for affiliate performance.

Refersion

Boost affiliate insights by enriching Refersion with conversion and identity signals.

ShareASale

Support affiliate performance tracking with enhanced attribution and event data.

Webgains

Improve affiliate performance with more accurate cross-platform event signals.

Grin

Push conversion events to Grin to boost influencer campaign performance.

Analytics & Tracking

Google Analytics

Enrich your marketing reporting and ensure accurate and comprehensive tracking in GA4 by enriching event data.

Piwik

Send all customer events directly to your BI tools for advanced reporting.

Roqad

Improve your identity resolution and customer journey tracking across touchpoints.

Mixpanel

Push a broader set of events into Mixpanel for deeper customer behavior insights.

Billy Grace

Enhance your analytics and identity resolution by combining customer signals across sources.

Communication

Slack

Send real-time event notifications directly to Slack to keep your team in the loop.

Push real-time customer or system updates to Telegram channels or users.

Teams

Notify your team in Microsoft Teams when key customer events occur.

Customer Service

Zendesk

Equip your service team with customer insights directly in Zendesk to help them deliver world-class support.

Gorgias

Unlock more segmentation options with ticket data, such as customer satisfaction insights.

Intercom

Leverage event data to trigger timely support workflows and tailored customer interactions.

Email & SMS

Klaviyo

Trigger smarter, behavior-based flows and boost campaign performance with more precise targeting.

Mailchimp

Build smart automations by syncing behavioral events and boost campaign performance.

ActiveCampaign

Unlock behavior-driven automations and sharpen your targeting for more effective email and SMS campaigns.

Attentive

Create impactful flows and personalize your outreach by using customer behavior insights.

Voyado

Recognize more returning customers across devices and channels to power your CRM strategy.

Brevo

Trigger more flows and personalize your outreach with a deeper behavioral event stream.

Hubspot

Fuel your CRM with behavioral events to drive automations and improve targeting.

Pipedrive

Supercharge your CRM flows with event-based triggers and customer data enrichment.

Salesforce

Trigger more automations and build smarter pipelines using behavioral and transactional data.

SendGrid

Activate more campaigns and flows by sending accurate, real-time conversion data via the Conversions API.

Sendlane

Power smarter automations and segmentation with rich event-level customer data.

Postscript

Drive better SMS performance by syncing behavioral events and purchase signals.

Omnisend

Fuel Omnisend with detailed events to trigger more flows and campaigns.

Braze

Deliver personalized, behavior-based messaging by syncing enriched customer data.

Moengage

Improve cross-device recognition and segmentation through enhanced identity resolution.

Loyalty & Rewards

Yotpo

Sync events to enhance customer feedback loops, loyalty flows, and retention efforts.

Subscriptions

Recharge

Get access to dedicated subscription reports to better understand the dynamics of your recurring revenue stream.

Others

JSON HTTP Request

Push customer identity and conversion events to any service via our flexible RX Identity API.

Frequently Asked Questions

What is an Integrated Growth Platform?

An Integrated Growth Platform means we are much more than analytics & reporting (but very good at that too). Our platform brings a strategic set of functionalities: customer intelligence, automation, identity resolution, and marketing attribution, into one easy-to-use platform. You get the benefit of fewer tools, faster decisions, and much smarter growth without the need to stitch everything together.

Can I trial RetentionX?

Yes, we offer a 30-day risk free trial. During the trial you will be able to see your data and have access to a RetentionX expert.

How easy is the setup & integration?

Very. Most brands are fully connected and seeing insights within an hour or two. Larger businesses can take slightly longer. Just connect your tools using your account log-ins and RX starts importing and analyzing your data. Additionally, we have a large number of best-practice segments, templates, and materials that you can start using instantly.

What kind of support do I receive from RetentionX?

Every single customer gets onboarding support from one of our experts and full access to a huge library of helpful videos, articles, and more. In addition, our Growth plan includes a dedicated Customer Success Manager to work closely with you and your business.

Which RetentionX plan tier is right for me?

Each plan is designed to meet you where you are and scale as you grow:

Starter: includes the essentials—dashboards, customer and product analytics, LTV tracking, 30 segments, audience sync, and data enrichment. Ideal for teams getting started with retention and growth.

Core: Adds predictive modeling, identity resolution, marketing intelligence and access to our Conversions API. You also get 50 segments, 50+ integrations, multi-store support.

Growth: Best for high-volume stores operating at scale. You’ll unlock 100 segments, AI-powered insights, custom data imports, Slack channel support, and more.

Do I need to be a certain size to make RetentionX worth it?

Not at all. Actually the sooner you start thinking about Retention, LTV, and optimization the better. We call it customer compounding and the sooner you start compounding customers the better.

Do I need to be a data expert?

Nope. The primary users of RetentionX are e-commerce teams, marketers, and founders—not just analysts (but they love it too). One of the reasons people love us is because how easy our platform is to use work with. All of our features are intuitive to use, and take action on.